Last Updated: June 2026
When you use GlitchGo, we collect information that you explicitly provide to us via our client forms. For the AdminZero Slack application, we collect and store only basic Slack identifiers (Channel IDs, Team IDs, User IDs) strictly necessary to route database queries and responses to your channels. We do not run invasive tracking scripts or sell your personal data.
For our database execution product, AdminZero, your connection URLs and password credentials are securely encrypted on the server utilizing industrial AES-256 cipher keys. We enforce a strict **Zero Data Retention** policy on your database query results: raw database rows retrieved during query execution are processed entirely in-memory for Slack delivery and are immediately discarded. We never write, store, or cache customer database rows to disk or logs.
To translate natural language questions to SQL and synthesize results into Slack-ready charts, schema metadata (excluding database rows) and query outputs are sent to secure third-party AI subprocessors (Google Gemini and DeepSeek V3) via strict zero-data-retention enterprise endpoints. Subprocessors are contractually prohibited from retaining or using your data for model training.
To automate payment validation, our checkout system scans payment receipt screenshots. Uploaded receipt images are temporarily held in secure server memory, processed via Gemini AI Vision models for financial auditing (to verify recipient UPI ID, status, and extract the 12-digit transaction ID), and are not stored permanently. We do not retain these screenshots after verification is completed.
We do not store customer code permanently. All completed codebase rescues, ZIP file deliverables, and patches are automatically purged from our secure servers exactly 7 days after ticket completion. Please download backup assets immediately upon delivery notification.
If you have any questions regarding this privacy policy or wish to request the deletion of your codebase from our servers, please contact us immediately at teamglitchgo@gmail.com.